Find out where your COD margin leaks — and get a plan to stop it.
A fixed-scope review of your cash-on-delivery operation, from the order to collected cash. You get a written report of the leaks, ranked by what they cost, and a concrete plan for what to fix first.
Know exactly where the money goes before you spend another dirham on ads.
In cash on delivery the order is not the sale — the delivered, collected parcel is. The audit shows you every step between the two where margin is quietly lost, and what each one is costing per order.
The operators I run this system for moved parcel acceptance from 65–70% to 75–80%, and net margin from 35–40% to 45–50%, measured across two cash-on-delivery businesses over twelve months. The audit is the first step: it shows you which of those same levers you're leaving on the table.
- A clear picture of acceptance, returns and real net margin
- The gap between the revenue you read and the cash you bank
- A short list of fixes, ordered by how much they're worth
A report, a plan and a call — nothing you can't act on.
The audit is fixed in scope and quoted up front. You walk away with three things, whether or not you ever work with me again.
A written report
Every leak between the order and collected cash, ranked by how much margin it costs you per order and per month.
Get a custom quote →A prioritised plan
A concrete, ordered list of what to fix first — with the expected payoff next to each item, not a vague wishlist.
Get a custom quote →A review call
We walk through the findings together, line by line, so you can decide what to run in-house and what to hand off.
Get a custom quote →Built for operators who already sell, and feel the margin slipping.
This is an operations review, not a strategy deck. It's for people running real cash-on-delivery volume.
- You sell cash on delivery and returns are eating the margin you paid to advertise for
- You suspect the revenue in your dashboard isn't the cash you actually bank
- You run several stores or countries and can't see where each one leaks
- Your carrier bills, returns and COD settlements never quite reconcile
- You're about to scale ad spend and want the back office tight first
Three steps, no open-ended billing.
- 01
A short call
You tell me about your stores, your carriers and where it hurts most. Twenty to thirty minutes, no preparation needed.
- 02
A fixed quote
I scope the audit to your operation and quote it up front. You know exactly what's covered and what it costs before anything starts.
- 03
The audit
I review the order-to-cash flow end to end, then come back with the written report, the ranked leaks and the plan — and we walk through them on a call.
The whole pipeline, from order to collected cash.
Nothing is changed during the audit — read access to your orders, carrier data and messages is enough.
- A full read of your order-to-cash flow: confirmation, address checks, routing, messaging, reconciliation
- Where parcels are refused or returned, and what each refusal is costing you
- The gap between the revenue you report and the cash actually collected
- Carrier and COD-fee reconciliation: what the carrier bill should really look like
- Your customer-message timing — preparation, shipping, delivery — by country and language
- A written report with the leaks ranked by the margin they cost
- A prioritised plan: what to fix first, and what each fix is worth
What people ask before booking.
How long does the audit take?
Days, not weeks. It's fixed in scope — we agree what's covered on the first call, so there's a clear start and end.
Do you need access to our systems?
Read access to your orders, carrier data and messaging is enough. Nothing is changed or touched during the audit.
What do we actually receive?
A written report with the leaks ranked by cost, a prioritised plan of fixes, and a call to walk through both together.
Is the audit tied to hiring you afterwards?
No. The plan is yours to run however you like — in-house, with your own team, or with anyone else.
How much does it cost?
There's no fixed price list — every operation is different. You get a quote after the short call, before anything begins.
See where your COD margin is leaking.
Send a few details about your stores and your main problem. We scope the audit on a short call and quote it up front.
I reply within one business day.