Order & carrier automation

Fewer refused parcels. More margin that actually lands.

In cash on delivery, the money is made or lost between the checkout and the doorstep. I build the automated pipeline that confirms the order, fixes the address, routes it to the right carrier and reconciles the cash — so the margin you advertised for is the margin you keep.

The result

Automation measured in delivered orders, not saved hours.

Built for cash-on-delivery and e-commerce stores selling across several countries. Across two operators over twelve months, the pipeline moved parcel acceptance from 65–70% to 75–80% and net margin from 35–40% to 45–50% — shown as ranges, on purpose, because that's what it holds in production.

  • Fewer refused parcels: every order is confirmed before anything ships.
  • More delivered margin: wrong addresses are caught before they become returns.
  • Less manual work: imports, routing and customer messages run on their own.
  • Cash you can trust: carrier settlements, returns and COD fees are reconciled.
What's included

From the order to the collected cash.

One pipeline across your stores and carriers — each piece automated, each handoff tracked.

  • Import and deduplicate every order from your stores, in real time.
  • An order-confirmation flow — by call, message or form — before anything ships.
  • Address and phone validation to stop failed deliveries at the source.
  • Multi-carrier routing to the right carrier and warehouse, with live status sync.
  • Automated email and SMS at each step, per country and language.
  • Returns and COD-fee reconciliation, so revenue matches the cash collected.
Order pipeline with confirmation, address checks and carrier status (customer data hidden)
Fig. 01 — Live order pipeline (anonymised)
How the quote works

No price list. A fixed scope you agree to first.

Every operation is different, so pricing is too. We scope it together before anything is built — no open-ended invoices.

  • A short call to map your stores, carriers and where margin leaks today.
  • A written quote with a fixed scope — what gets built and what it covers.
  • Build and run, with the pipeline live in production and monitored.
Questions

Before we start.

Do I own what you build?

Yes. For a custom build the code is yours, running on your own infrastructure. Nothing is locked to me.

Which carriers can you route to?

The pipeline runs today across multiple carriers in Europe and the Gulf. New carriers are added as adapters when you need one.

Do you only handle cash on delivery?

COD is the specialty because it's the hardest to keep profitable. The same automation — confirmation, routing, messaging, reconciliation — works for prepaid e-commerce too.

How long before it's live?

It depends on how many stores and carriers you run. We scope that on the first call and put the timeline in the written quote.

Will it fit the tools I already use?

The pipeline connects to your stores, carriers and messaging rather than replacing them. Every integration is confirmed during scoping.

Let's talk

Tell me where your parcels are being refused.

Send a few details about your stores and your main problem. I'll come back with a custom quote after a short call.